TotalEnergies Uganda
Most popular questions
The more sunlight the solar lamp receives while during the day, the longer the run time at night. As most operating times might vary, average time of lighting without charging is about 6 hours.
The more sunlight the solar lamp receives while during the day, the longer the run time at night. As most operating times might vary, average time of lighting without charging is about 6 hours.
Since solar lamps require direct sunlight to charge, cloudy days will inhibit the solar lamp from receiving a full charge. Most of the casings on solar lamps are designed to be weather-resistant.
Since solar lamps require direct sunlight to charge, cloudy days will inhibit the solar lamp from receiving a full charge. Most of the casings on solar lamps are designed to be weather-resistant.
Solar lamp come with an on/off switch so you can control when you want your solar light to turn on.
If you want the outdoor solar lamp to continue to work all night, you can simply leave the on/off switch in the on position.
When the switch is in the off position, the light will continue to receive electricity from the sun and store it for later use.
Solar lamp come with an on/off switch so you can control when you want your solar light to turn on.
If you want the outdoor solar lamp to continue to work all night, you can simply leave the on/off switch in the on position.
When the switch is in the off position, the light will continue to receive electricity from the sun and store it for later use.
| Top Up | Cost |
| From 3kg to 6kg | Ugx 70,000/= |
| From 6kg to 12.5kg | Ugx 220,000/= |
| From 12.5kg to 38kg | Ugx 493,000/= |
First, check to make sure the on/off switch is in the on position.
Second, make sure another light source isn’t preventing the light from turning it on.
Move your solar lamp to a darker location and see if the light comes on.
Move the solar panel to another spot during the day to see if it will receive more sunlight. If it doesn’t light, contact us for help.
First, check to make sure the on/off switch is in the on position.
Second, make sure another light source isn’t preventing the light from turning it on.
Move your solar lamp to a darker location and see if the light comes on.
Move the solar panel to another spot during the day to see if it will receive more sunlight. If it doesn’t light, contact us for help.
Click READ MORE for price details.
| CYLINDER | REFILL | FIRST CHARGE |
| 3kg | Ugx 30,000/= | Ugx 160,000/= |
| 6kg | Ugx 57,000/= | Ugx 200,000/= |
| 12.5kg | Ugx 118,000/= | Ugx 328,000/= |
| 38kg | Ugx 265,000/= | Ugx 655,000/= |
In most cases this happens when the Solar Lamp is faulty and is not functioning as expected. That is; it does not charge, light, last for as much hours.
The procedure to follow in order to return it for replacement is simple.
Ensure to have your warranty certificate /receipt to show evidence of purchase and return it to any TotalEnergies Station near you.
In most cases this happens when the Solar Lamp is faulty and is not functioning as expected. That is; it does not charge, light, last for as much hours.
The procedure to follow in order to return it for replacement is simple.
Ensure to have your warranty certificate /receipt to show evidence of purchase and return it to any TotalEnergies Station near you.
Yes, we do
Yes, we do, across the country where we have a TotalEnergies Service station
Yes, Delivery is FREE of Charge
Yes, the customer only has to pay for the items purchased cost. Delivery is FREE of Charge.
Security is first of all strengthened during the control of the Personal Identification Number
Security is first of all strengthened during the control of the Personal Identification Number (PIN code).
Security is then strengthened in case of loss or theft. Indeed, the card is automatically disabled when the user keys in 3 wrong PIN codes in a row whatever the transaction is. Unscrupulous persons cannot thus key in all possible values until they find the correct one.
At last, security is strengthened with the fact that the PIN code is stored in the chip. Indeed, only the manufacturer of the chip can read the PIN code if needed. Nobody else can do that.
Any time, you can change the PIN codes of your TotalEnergies B2C card.
PIN change can be done from any TotalEnergies station. Note that to change the PIN, you need to recall the current working PIN
Any time, you can change the PIN codes of your TotalEnergies B2C card.
PIN change can be done from any TotalEnergies station. Note that to change the PIN, you need to recall the current working PIN
Two cards are currently available at TotalEnergies:
Prepaid Card and Postpaid cards
Two cards are currently available at TotalEnergies:
Prepaid Card and Postpaid cards
For each transaction, the cardholder has to key in his own PIN code. If the card is customised, the cardholder may have to key in the mileage or his driver code and mileage among other options
For each transaction, the cardholder has to key in his own PIN code. If the card is customised, the cardholder may have to key in the mileage or his driver code and mileage among other options
Click READ MORE for details.
| CYLINDER | REFILL | FIRST CHARGE |
| 3kg | Ugx 26,000/= | Ugx 156,000/= |
| 6kg | Ugx 49,000/= | Ugx 192,000/= |
| 12.5kg | Ugx 100,000/= | Ugx 310,000/= |
| 38kg | Ugx 225,000/= | Ugx 615,000/= |
TotalEnergies B2C card costs 11,800UGX. Currently the card is at a Launch offer. The card is free provided the customer loads a minimum of 11,800UGX immediately at acquisition of the card
TotalEnergies B2C card costs 11,800UGX. Currently the card is at a Launch offer. The card is free provided the customer loads a minimum of 11,800UGX immediately at acquisition of the card
Yes we do. Prices are :-
| Fry Pan Grill | Ugx 14,000/= |
| Burner | Ugx 21,000/= |
| High Pressure Hose (2 meters) | Ugx 20,000/= |
| Low pressure Hose (2 meters) | Ugx 18,000/= |
| Low Pressure regulator 12.5kg | Ugx 30,000/= |
| Low Pressure regulator 38kg | Ugx 40,000/= |
| High Pressure Regulator 38kg | Ugx 110,000/= |
You can use your TotalEnergies card in all our service stations
You can use your TotalEnergies card in all our service stations
You select the combinations of fuels and services depending on each user's needs. Purchases are clearly identified, checked and secured, thanks to cards' and drivers' PIN codes.
You select the combinations of fuels and services depending on each user's needs. Purchases are clearly identified, checked and secured, thanks to cards' and drivers' PIN codes.
The TotalEnergies B2C Card holder will be able to pay for any products (fuel and non-fuel) and services
The TotalEnergies B2C Card holder will be able to pay for any products (fuel and non-fuel) and services
Solar Lamps need direct sunlight to receive a full charge during the day.
At night, the solar lamp will need the darkest area of the yard, away from any light source for effective lighting.
For the S20 and S300, one can charge using direct current with a small pin charger.
Solar Lamps need direct sunlight to receive a full charge during the day.
At night, the solar lamp will need the darkest area of the yard, away from any light source for effective lighting.
For the S20 and S300, one can charge using direct current with a small pin charger.
